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This store has earned the following certifications.
- Certified Secure Certified
- 100% Issue-Free Certified
- Verified Business Certified
- Data Protection Certified
Omstead Smelts, 16 OZ
Responsibly Farmed or Sustainable Wild-Caught
The sourcing of our ingredients is of utmost importance to us. We are committed to providing our customers with high-quality, ethically-sourced products. Our seafood is either responsibly farmed or sustainably wild-caught, ensuring a minimal environmental impact.
Traceability is a key aspect of our supply chain. We can trace our seafood back to the farm or fishery of origin, offering our customers transparency and peace of mind. This level of traceability allows us to verify the sustainability and responsible practices employed in the production of our seafood.
Certain preservatives are prohibited in our products, including sodium bisulfite and STPP. These synthetic additives are often used to extend shelf-life, but we believe in using natural, minimally-processed ingredients whenever possible. By avoiding these preservatives, we are able to offer our customers a cleaner, more wholesome product.
Our commitment to responsible and sustainable sourcing extends beyond seafood. We carefully select all of our ingredients, ensuring they meet our high standards for quality, safety, and environmental sustainability. This includes sourcing from suppliers who share our values and are dedicated to ethical and transparent business practices.
In summary, our products are crafted with the utmost care and attention to detail. From the responsible farming or sustainable wild-catching of our seafood, to the exclusion of certain preservatives, to the traceability of our supply chain, we are dedicated to providing our customers with products they can feel good about consuming. This is the foundation of our business, and it is something we are deeply passionate about.
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GUARANTEED SAFE CHECKOUT
24 Hours Cancellation
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
30 Days Returns & Exchanges Policy
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
Refund Process & Return conditions:
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Make sure your item meets all our return conditions :
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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